Optimize your IT-Maintenance prices!
The smart mix of vendor & TPM service
Vendor-Service
Third Party Maintenance (TPM)
| Features | TPM Maintenance | Vendor Maintenance |
|---|---|---|
| Price advantage | ||
| Hardware maintenance | ||
| 24/7 Monitoring | ||
| Support after EOL | ||
| Spare parts supply | ||
| Remote-Support | ||
| Configuration changes | ||
| Software Updates | ||
Vendor Maintenance
NetApp maintenance for our NetApp leasingreturn
NetApp maintenance via Miller
- Software Support
- Access to NetApp support tools
- Integration into existing maintenance contracts | SLAs
NetApp Maintenance-Level
- Extended Warranty: NBD Delivery
- SupportEdge Standard: NBD, 4h Parts Delivery | Replace
- SupportEdge Premium: 4h | 2h - Onsite
Request your offer!
Third Party Maintenance
Server
DELL EMC | HPE | IBM
| Sun/Oracle | Cisco | Supermircro
Lenovo | Fujitsu etc.
Network
Cisco | Brocade | Juniper | IBM
HPE | Dell EMC etc.
Storage Systems
Storage Systeme | Tape Libraries
NetApp | DELL EMC | IBM etc.
Overview of your benefits
Cost saving > 40%
Secure IT-Investments through Third Party-Maintenance
Extension of usage time
Sustainable use of the existing IT infrastructure
End of Life Systems
IT service for EOL | EOS systems of the vendor
Maintenance of all vendors
IT service contracts from one source
Independence
Vendor | EOL | EOS
Alternative to high post warranty maintenance prices
Single Point of Contact
Technical questions, multi-vendor
Contracts, Service Management
Service Level Agreement
5x9 NBD | 7x24x4 |customized SLAs
7x24 free Hotline
SLA can be adjusted at short notice, monthly cancellations
Fast response times
Call back within 15 minutes
International Helpdesk
Shipping of spare parts
Just call and secure an offer:
Anthony Viel
NetApp | Server | PCs
Key Account Manager Remarketing & Brokerage
+49 6172 4863-63
avi@miller-anlagen.de