of first class service
1. General information and mandatory information
The controller of the processing on this website is:
Miller Anlagen GmbH
61348 Bad Homburg
Telephone: +49 6172 4863 0
In case of any questions on our processing or to exercise your rights, please feel free to contact us or our data protection officer identified in Point 2 below.
Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email to firstname.lastname@example.org making this request is sufficient. We will inform you about other consent withdrawal options when we ask for your consent. In any event, any withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
Right to file complaints with regulatory authorities
If there has been a breach of data protection legislation, you may file a complaint with the competent regulatory authorities, e.g. at your place of permanent residence..
Right to data portability
You have the right to have data which you provided to us based on your consent or under contract delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.
Information, correction, deletion and restriction of processing
As permitted by law, you have the right to be provided at any time with information about any of your personal data that we process, including a copy. You also have the right to have this data corrected, restricted in processing or deleted.
Opposition to our processing based on a legitimate interest
Where we process your personal data based on a legitimate interest, you have the right to object to such processing.
Automated individual decisions
We do not process your data to render automated individual decisions pursuant to Art 22 GDPR.
2. Data protection officer
Statutory data protection officer
We have appointed a data protection officer for our company.
Miller Anlagen GmbH
- Privacy Office -
61348 Bad Homburg
Telephone: +49 6172 4863 0
The data protection officer is independent and bound to professional secrecy and will be happy to serve as alternative point of contact where you prefer not to use the contacts of the controller identified in Point 1 above.
3. Data processing on our website
Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit or at the latest when you close your browser. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.
Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:
Browser type and browser version
Operating system used
Host name of the accessing computer
Time of the server request
These data will normally be deleted within 7 days. In case of a suspected security incident, the relevant data will be retained until the incident is solved and will be transferred to the competent authorities. Except to the extent required to solve security incidents, these data will not be combined with data from other sources.
The legal basis of this processing is our legitimate interest in the public presentation of our company (Art. 6 paragraph 1, letter f of GDPR) and the legal requirement to protect visitors from potential security threats on our web site (Art. 6 paragraph 1, letter c of GDPR).
Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time. An informal email making this request is sufficient. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
Registration on this website
You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.
To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration.
We will process the data provided during registration only based on your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.
Processing of data (customer and contract data)
We process personal data also insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on Art. 6 (1) (b) GDPR, which allows the processing of data as required to fulfill a contract or for measures preliminary to a contract requested by you.
Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.
Data transmitted when entering into a contract with online shops, retailers, and mail order
We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract, for example, to companies entrusted to deliver goods to your location or banks entrusted to process your payments. Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent.
The basis for data processing is Art. 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract with you or for measures preliminary to a contract upon your request.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be easily read or intercepted by third parties.
Matomo (formerly Piwik)
Our website uses a web analytics service called Matomo. Matomo employs “cookies”, small text files that are placed on your computer in order to enable us to analyze the use of our website. For this purpose, the usage information generated by the cookie (including your truncated IP address) is transmitted to our server and is stored for purposes of usage analysis, which helps us to improve our website. During this process, your IP address is instantly anonymized so that you, as a user, remain anonymous to us. The information generated by the cookie in relation to your use of this website is not transmitted to any third parties. You may refuse the use of these cookies by changing the settings of your web browser accordingly; however, in this case, you may not be able to fully utilize all of the functions of the site.
If you do not agree to the storage and analysis of the data from your visit to this site, then you may at any time hereafter object to such storage and analysis at the click of a mouse. In such case, a so-called opt-out cookie will be placed in your browser, which means that Matomo will not collect any data pertaining to your session. Please note, however, that if you delete your cookies, the opt-out cookie will be deleted as well so that you may have to re-activate it if required.
If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) GDPR. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.
This website uses Newsletter2Go to send newsletters. The provider of this service is Newsletter2Go GmbH, Nürnberger Straße 8, 10787 Berlin, Germany.
Newsletter2Go is a service which organizes and analyzes the distribution of newsletters. The data you provide to subscribe to our newsletter will be stored on Newsletter2Go servers in Germany.
If you do not want your usage of the newsletter to be analyzed by Newsletter2Go, you will have to unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter we send. You can also unsubscribe from the newsletter directly on the website.
Data analysis by Newsletter2Go
We use Newsletter2Go to analyze our newsletter campaigns. This allows us to determine if a newsletter message has been opened and which links you click on. We can thus find out how often various links are clicked.
In addition, we can see if certain actions take place after clicking on said links (conversion rate). We can thus determine whether the clicking of a link in a newsletter has led to a purchase, for example.
Newsletter2Go also allows us to classify newsletter recipients into different categories (clustering). For example, newsletter recipients can be subdivided according to gender, personal preference (e.g. vegetarian or non-vegetarian), or customer relationship (e.g. existing or potential customer). This allows us to adapt the newsletters to the respective target groups.
For detailed information on the functions of Newsletter2Go, see the following link: https://www.newsletter2go.de/features/newsletter-software/.
This data processing is based on Art. 6 (1) (a) GDPR. You may revoke your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted from our servers and those of Newsletter2Go. Data we have stored for other purposes (e.g. email addresses for the members area) remains unaffected.
Commissioned data processing contracts
We have entered into a commissioned data processing agreement pursuant to Art. 28 GDPR with Newsletter2Go, in which we require Newsletter2Go to protect the data of our customers, not to use such data for own purposes or to commingle it with third party customer data and not to disclose said data to third parties.